How To Track Parcels

At HYPEKIXK.com, we make sure you can always stay updated on your parcel. Once your order has been shipped, we’ll send you a tracking number and a tracking link so you can check your delivery status anytime.


1.Get Your Tracking Number

  • After your order is shipped, you will receive a tracking number starting with MY… or SUA…

  • MY numbers → Delivered by GDex Express (mostly West Malaysia)

  • SUA numbers → Delivered by KEX Express (mostly East Malaysia)

  • Along with the tracking number, you’ll receive the official tracking link.



2. Open the Tracking Page
Click or copy this link 👉 http://track.sn-freight.com/express/track

Tracking page like this



    ✔️ The tracking page does not require login — simply tap, enter your number, and track.

    ✔️ If you can’t access the link, search “SN TRACK” on Google to find the tracking page.

     

    Search on Google SN TRACK


    3. Enter Your Tracking Number


    • Type or paste your tracking number (MY… / SUA…) into the box.

    • Press the blue button “Track Parcels / 查询网站”.



    4. View Your Delivery Status

      When you enter your tracking number, you’ll see detailed updates such as:

      • 📦 Parcel Location Updates

      • 🚚 Delivery Progress

      • 📅 Final Status & Delivery Time




    📢 Important Notes

    • Delivery usually takes 5-7 days after shipment.

    • Tracking info may take 24–48 hours to appear.

    • Standard order-to-delivery time is about 14 days total.


🌐 Friendly Reminder

Our website is primarily in Chinese. If you have trouble understanding any part of the site, you may use a translation tool or simply reach out to our Customer Support Team. We’ll get back to you as quickly as possible to ensure a smooth shopping and tracking experience.


    FAQ From Customer Delivery Status

Customer AskParcels StatusAnswer
Why No Status?
The tracking number just update can try check again after 24hr.
Where my parcels now?

we here preorder delivery ya we ship direct from oversea warehouse from now status show waiting flight we estimate 4-5 day you can received order.



Arrived Malaysia Already?Yes, from Now current status in customs clearance, it may take some time. We estimate that you will receive your order within 2-3 days.



Delivery Issues

    If you experience any of the following:

    • 🚫 Failed delivery attempts

    • 📦 Parcel marked as delivered but you haven’t received it

    • ⏳ Parcel taking longer than expected to arrive

    👉 Please contact our Admin Team immediately for further checking and assistance.

    Our support team will investigate with the courier and ensure your parcel is delivered safely.